Are your items authentic?

All of our products are 100% authentic, sourced from vetted suppliers across Europe. All of our items are brand new and come with the correct tags.

Can you source products for me?

We do not source products on request. All of the stock we currently have is listed on our website.

How long does delivery take?

We offer next day delivery which will arrive the next working day if ordered before 2 pm, express shipping which is usually 2-3 working days and free shipping which is usually 3-5 working days.

For orders outside of the UK, we offer International Tracked & Signed For shipping that takes 3-5 working days. Or we offer International Tracked & Insured. We recommend you to take the insured route as this will cover your parcel if it is lost in transit. 

Disclaimer* We will not be responsible for your Lost Order if you do not select Tracked & Insured at the checkout. So please Bare this in mind. Thankyou

Do you ship world wide?

Yes, we offer worldwide shipping. DPD is our chosen courier for international deliveries. This is also available with 'Tracked and Insured'.

How do I return an item?

Visit our returns page to return an item. 

What payment methods do you accept?

We accept all major credit cards, PayPal, bank transfer and Amazon Pay.


 

If you have any other questions, don't hesitate to contact us at azpersonalshopping@gmail.com